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  • West transaction engine 2.x - Implementation guide

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The information logged must exclude the card sensitive data. PANs may only be logged if shown in the obscured form (as would appear on a receipt). CVV2 and expiry date information must never be logged.

Log file transfer

If Westpay Payment Gateway is used all terminal logs are automatically uploaded to our centralized logging servers. This happens every time the log file is truncated driven by the log file size.

If the customer is using the terminals without Westpay Payment Gateway, they can use the logging facility in the terminal bu the following means:
Log files are delivered to an FTP sever within the ECR device (assumed to be on the same IP address and port 21).
The log file names are made up of the terminal number, date and time to provide a unique name. This ensures that log files from different terminals will all have a unique name, allowing the files to be placed on a central server.